FAQs
HOW TO BUY
Shopping on our site is quick and easy:
1. Browse the catalog and click on the product you want
2. On the product page select the size and color you prefer
3. Click on "Add to Cart"
4. A summary window will open. Click on "View Cart and check out"
5. Enter the delivery address and payment information
You can check and change the contents of your cart at any time.
DO I NEED REGISTER TO COMPLETE THE PURCHASE?
No, you do not need be registered on our site to make purchases.
However, registration is fast, free, safe and has many advantages:
Receive updates on your order and check your order history
Save your delivery preferences
Make your wishlist
Request returns and check your refunds online
Receive exclusive updates from the world of Marella
Click here to create your account now!
CAN I SAVE MY FAVORITE PRODUCTS?
To save and share your favorite products you must have a My Account profile.
1. browse the catalogue and click on the product you are interested in
2. on the product details page select your preferred size and colour
3. click on "Add to Wishlist"
You can share your Wishlist with your friends and complete the purchase at any time.
CAN I CHANGE MY ORDER BEFORE IT IS DISPATCHED?
Yes, it is possible to edit the order before our warehouse has processed it. We recommend that you contact Customer Service immediately so that they can verify the status of your order to be able to make the necessary changes before it is processed and shipped.
In any case, you can request the return of the item within 14 days of delivery of the order for any reason. You can find more information in Returns and Refunds and in Terms and Conditions.