Payments
HOW CAN I PAY FOR MY ORDER?
We accept all major credit cards (Visa, MasterCard, American Express). You can also pay using PayPal.
WHEN WILL MY ACCOUNT BE CHARGED?
All order payments are finalized at the time of shipping. Any charges you see before this time are authorizations and will fall off once the final payment has processed.
In the rare instance that an item you ordered is no longer available, you will receive an email from our customer service team and will only be charged the dollar amount of the items in stock.
IN WHAT CURRENCY WILL I BE CHARGED?
The transactions and prices of the products are always calculated in the local currency of the delivery country of the order. Tax is calculated separately.
IS SHOPPING ON THIS WEBSITE REALLY SAFE?
The highest levels of security in the protection of personal and payment data are guaranteed thanks to a secure connection using SSL/TLS certificates to protect the information of each user. Furthermore, through the European PSD2 system it will be necessary to confirm one's identity to finalize the purchase, making shopping even safer.
MY PAYMENT WAS NOT ACCEPTED: WHAT HAPPENED?
If you used a credit card, carefully check the information that you entered: the number, the card type selected and the expiration date. If the payment is declined again, please contact Customer Service for additional assistance.
You may also wish to try another payment method, such as PayPal.
WHAT IS THE CVV/CVC CODE? AND WHERE CAN I FIND IT?
The CVV (Card Verification Value) is a security measure against fraud that helps identify the cardholder.
On MasterCard and Visa cards, the code is printed on the back next to the space for the signature and consists of 3 numbers. On American Express cards the code is printed on the front and consists of 4 numbers.